Month: January 2024

Yesterday i was restarting my laptop for the update on my Acer Aspire 3 A315-23, and suddenly it crashes and show me Acer logo on bootloop. I can’t turn it on, tried to enter BIOS, and BIOS is also stuck and freeze, i can’t move or choose any option on BIOS. What do i do?

I tried changing the date and time to my timezone, it work ONCE, today i try to turn on and it still shows me Acer logo on bootloop. Please help.

It sounds like you’re facing a serious issue with your Acer Aspire 3 A315-23, where the BIOS is freezing, and the laptop is stuck in a boot loop. Here are some steps you can try to troubleshoot and potentially resolve the problem:

Hard Reset:

Disconnect the laptop from the power source.
Remove the battery, if possible.
Hold down the power button for about 15-20 seconds to discharge any residual power.
Reconnect the battery and power source, then try turning on the laptop.
Boot into Safe Mode:

If the laptop manages to start, try booting into Safe Mode. This can help identify if the issue is related to a specific driver or software. To do this, restart the laptop and press the F8 key repeatedly until the Advanced Boot Options menu appears.
Boot from a Windows Installation Media:

If you have a Windows installation USB or DVD, try booting from it. You can then use the “Repair your computer” option to access troubleshooting tools, including system restore and startup repair.
Reset BIOS Settings:

If you can access the BIOS (even if it freezes), try resetting the BIOS settings to default. There should be an option in the BIOS setup menu to load default settings.
Update BIOS/UEFI:

Check Acer’s official website for your laptop model and see if there’s a BIOS/UEFI update available. If so, download and install the update following the manufacturer’s instructions.
Recovery Options:

Some laptops have built-in recovery options that can be accessed by pressing a specific key combination during startup. Check your laptop’s manual or Acer’s support documentation for details on how to access recovery options.
Contact Acer Support:

If none of the above steps work, and your laptop is still under warranty, it’s recommended to contact Acer’s customer support. They can provide specific guidance based on your laptop model and may assist you with further troubleshooting or provide warranty support if needed.
If the issue persists and you’re unable to resolve it using the suggested steps, it’s crucial to seek professional assistance. Attempting to fix complex issues without proper knowledge can potentially lead to further problems.

Ive been having issues with laptop lately while plugged in, PC keeps beeping and blinking while getting frame freezes and distorted sound. eventually with light on PC blinks are same time and PC acts like its not plugged in.

Since laptop works perfectly on battery i think its a issue with the adapter
The wired thing is that my charger is 330W while all the replacement chargers are 230W!

This is a laptop i bought new and now im not sure if the charger it came with from the factory is actually suited for this PC.

Note that PC worked for 2 years before issue started happing

Any advice on what to do next would be appreciated

It seems like you’re experiencing charging issues with your Acer Predator Helios 300 (PH317-55). The symptoms you described, such as beeping, blinking, frame freezes, and distorted sound, could indeed be related to a power supply problem. Here are some steps you can take to troubleshoot and potentially resolve the issue:

Original Charger:

If the laptop came with a 330W charger, it’s essential to use the original charger that came with the laptop. Using an underpowered charger can lead to insufficient power delivery and cause various issues.
Inspect the Charger and Cable:

Check the charger and power cable for any physical damage. Bent or frayed cables can result in poor connections. If there is damage, consider getting a replacement charger.
Try a Different Outlet:

Plug the charger into a different power outlet to ensure that the issue is not related to the power source.
Update BIOS/UEFI:

Check if there are any BIOS or UEFI updates available for your laptop on Acer’s official website. Sometimes, firmware updates can address power-related issues.
Check Power Settings:

Verify your power settings in Windows to ensure that they are configured correctly. Go to “Control Panel” > “Power Options” and make sure the settings are appropriate for your usage.
Remove and Reinsert the Battery:

If your laptop has a removable battery, try removing it and reinserting it after a few seconds. This can sometimes reset power-related issues.
Hardware Diagnostics:

Run hardware diagnostics provided by Acer. These diagnostics may help identify if there are any hardware issues with the power components.
Contact Acer Support:

If the issue persists, especially since your laptop is still under two years old, it’s recommended to contact Acer’s customer support. They can provide assistance, and if the laptop is still under warranty, they may offer a replacement or repair.
Using an underpowered replacement charger could potentially harm your laptop and is not recommended. Stick to the original charger provided by the manufacturer to ensure proper power delivery. If you need a replacement charger, consider contacting Acer’s customer support for guidance on obtaining the correct one for your laptop model.